This is an editorial I wrote in 2009 that I even have reposted as many folks have observed it helpful and asked I repost it.
Recently, take a look at I’ve had to intervene to help some customers get right of entry to their Time Warner Road Runner email accounts even as they are not linked to the Time Warner Road Runner network (outdoor the Time Warner Road Runner network). While they could use the web mail provided by means of Time Warner, they were searching out an answer to hold the usage of their Outlook, Outlook Express, Thunderbird, Apple Mail, and iPhone when outdoor a Road Runner connection. There is a ton of confusing misinformation about this problem on the internet, so right here we go…
First of all, Time Warner have to alternate their coverage that blocks outgoing mail from authenticated users that aren't on Road Runner at the moment. However, at least they have provided get entry to, even though it is non-intuitive, by using offering change settings that you can plug into your e mail application or iPhone.
The trouble isn't always incoming e-mail. You can probably already see your incoming email. The trouble is outgoing mail thru their SMTP outgoing mail provider. The answer is to apply the subsequent customized settings for outgoing SMTP e-mail:
The outgoing SMTP server placing could be some thing much like smtp-server..Rr.Com where will be something associated with your geographic area. Here is an example for vital NY:
smtp-server.Twcny.Rr.Com
(Check your incoming (POP) settings to see the geographic portion of the server placing if you aren't sure, or contact your nearby Time Warner Road Runner office.)
The SMTP server calls for password authentication, but not SSL.
Unlike the user call for incoming (POP), you will need to apply your complete e-mail address (including the @ symbol). In contrast, the incoming (POP) user call setting most effective calls for the first part of your email address.
Your password for SMTP could be similar to your everyday e mail account password.
The port setting for the SMTP server will want to be modified to 587. Even in case your electronic mail program states that 587 is one among the “default” ports, it works exceptional to select to mainly designate port 587.
That have to restoration your outgoing SMTP get entry to issues. You may additionally need to save your settings and restart your email application before it works.
Please word that these settings may also or might not purpose your outgoing email to stop working at the same time as you are without a doubt related to a Time Warner Road Runner network. Does that make sense? Not really, however that’s their coverage.
Some Road Runner users bypass a majority of these settings and instead opt for some thing like a gmail account which they use for SMTP and have their gmail messages forwarded to their Road Runner account. They additionally set the “reply-to” placing in their email application to be their Road Runner address. That’s any other strategy.
Finally, I should say that I do now not use a Road Runner electronic mail account so I cannot vouch for the long term usage of these settings. If your electronic mail account is essential to your business, I recommend that you start the use of a specific e-mail account with your personal domain call. Otherwise, if you choose to cancel your Road Runner service in the future, it will probably imply that your Road Runner e-mail account can be canceled as well. E-mail addresses that are tied to internet carrier providers like Road Runner are not very portable. Roadrunner-helpline-number